Privacy Policy (December 25, 2023, Current)

Administrator
18 Dec 2023

Article 1. General Provisions


TissenBioFarm (hereinafter referred to as the Company) complies with relevant laws and regulations to protect a user’s valuable personal information. Through the Privacy Policy, the Company informs users of the purpose and ways in which its personal information is used and what measures are being taken to protect it.


Article 2. Purpose of Personal Information, Collected Items, and Retention Period

 

All information provided by a user will not be used for purposes other than for the following purposes. Prior consent will be sought for any change in the purpose of use. In addition, if the user uploads personal information to the Site that is not requested by the Company, the Company will not use such information and will not be responsible for its management.



Article 3. Entrustment of Personal Information


① The Company entrusts the processing of personal information as follows for the smooth processing of personal information.



②  Pursuant to Article 26 of the Personal Information Protection Act, when entering into a consignment contract, the Company specifies, in documents such as contracts, (a) the prohibition of processing personal information other than to perform consignment work, (b) technical and administrative protection measures, (c) restrictions on re-consignment, (d) management and supervision of the custodian, and (e) responsibilities such as compensation for damages.


③  If the contents of the entrustment or the custodian changes, the Company will disclose it through this Privacy Policy without delay.


Article 4. Rights and Obligations of Users & Legal Representatives and How to Exercise Those Rights


①  A user may exercise any of the following privacy-related rights against the Company at any time.


1. Request access to personal information

2. Demand corrections if there are errors, etc.

3.  Request deletion

4.  Request suspension of processing their personal information


②  The exercise of rights under Paragraph 1 may be made in writing or e-mail to the Company, and the Company will act without delay.


③  If a user requests the correction or deletion of errors in personal information, the Company will not use or provide the personal information until the correction or deletion is completed.


④  The rights described in Paragraph 1 may be exercised through an agent, such as the legal representative of a user or a person who has been delegated. In this case, a user must submit a power of attorney in the form of Appendix No. 11 to the Notice on Personal Information Processing Methods (Personal Information Protection Commission’s Notice No. 2023-12).


⑤ A user shall not infringe on the personal information and privacy of the user or others processed by the Company in violation of relevant laws such as the Personal Information Protection Act.


Article 5. Destruction of Personal Information


①  The Company shall destroy personal information without delay when it becomes unnecessary, such as the expiration of the personal information retention period or the achievement of the purpose of processing.


②  If personal information must still be retained by other laws and regulations after the personal information retention period consented by a user has expired or the purpose has been achieved, the personal information shall be moved to a separate database (DB) or preserved in a different storage location.


③  The process and methods for destroying personal information are as follows:


1. Destruction process

The Company selects personal information for which the reason for destruction has occurred and destroys the personal information with the approval of the Company’s Chief Privacy Officer.


2. Destruction method

The Company destroys personal information recorded and stored in the form of electronic files using methods such as Low Level Format so that the records cannot be reproduced. It destroys personal information recorded and stored in paper documents by shredding or incinerating them.


Article 6. Actions Taken to Protect Personal Information 


The Company takes the following measures to ensure the safety of personal information.


1.  Administrative measures: establishment and implementation of internal management plans, regular employee training, etc.


2. Technical measures: management of access rights to personal information processing systems, installation of access control systems, encryption of unique identification information, and installation of security programs


3. Physical measures: access control to computer labs, archives, etc.


Article 7. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

 

To provide a user with personalized services, the Company uses “Cookie” to store and retrieve the user’s information from time to time. Cookies are tiny text files sent to a user’s browser by the server operating the website and they are stored in hard disks of the user’s electronic devices. Cookies do not automatically or actively collect personally identifiable information, and a user can refuse to store or delete them at any time.


① Purpose of use of cookies, etc.


To provide better services to users, the Company uses Google Analytics, a web analytics service provided by Google, Inc. (hereinafter referred to as “Google”), to collect anonymous cookie information (such as demographic data) with purposes of (a) analyzing and evaluating how users use the Company’s services, (b) identifying user needs, (c) improving and customizing services and products, and (d) providing efficient services.


The processing of information collected through Google Analytics is governed by Google’s Privacy Policy and Google Analytics’s Terms of Use.


1. Google Privacy Policy: https://policies.google.com/privacy?hl=en

 

2. Google Analytics Terms of Use: https://marketingplatform.google.com/about/analytics/terms/us/


The Company does not collect personally identifiable information through Google Analytics and does not combine the information collected through Google Analytics with personally identifiable information obtained through other means.


②  Here is how to set Cookie preferences.


1. Edge: Settings menu > Settings > Privacy, search, and services > Set Do Not Track level


2. Chrome: Settings menu > Show advanced settings > Privacy > Set Cookie level


③  If a user refuses to store Cookies, the user may not be able to use the Company’s personalized services.


Article 8. Data Protection Officer & Responsible Personnel


①  The Company designates the following persons as the Chief Privacy Officer and Personal Information Team to take overall responsibility for the processing of personal information and to handle complaints and damage relief from a user regarding personal information.


▶  Data Protection Officer


Name: Yeonjoo La

Title: Chief Strategy Officer

Contact: info@tissenbiofarm.com

※ It will be directed to the team responsible for the protection of personal information.


▶  Team responsible for the protection of personal information


Team Name: Business Development Team

Name: Yuijin Lee

Contact: info@tissenbiofarm.com


②  A user may contact the Chief Privacy Officer and Personal Information Team in charge of all personal information protection-related inquiries, complaints, damage relief, etc. that have occurred while using the Company’s services (or business). The Company will respond to and handle those from the user without delay.


Article 9. Request for Access to Personal Information


A user may request access to personal information under Article 35 of the Personal Information Protection Act to the following team. The Company will endeavor to promptly process the request for access to personal information by the user.


▶ Team responsible for personal information access request and processing


Team Name: Business Development

Name: Yuijin Lee

Contact: info@tissenbiofarm.com


Article 10. Remedies for Infringement


If a user needs to report or consult on other privacy infringements, please contact the following institutions:


▶ Privacy Infringement Report Center (privacy.kisa.or.kr / Phone no. +82 118)


▶ Cyber Crime Investigation Unit, Supreme Prosecutor’s Office (http://www.spo.go.kr / Phone no. +82 1301)


▶ Cyber Bureau of Investigation, National Police Agency (ecrm.police.go.kr / Phone no. +82 182)


Article 11. Obligation to Notify Prior to Amendment


Users will be notified of any addition, deletion, and/or modification in this Privacy Policy through notice at least 7 days before the scheduled amendment.


However, if an important modification is made to the rights of users, such as the modification to the collected items of personal information and the purposes of their use, the notification will be sent at least 30 days before any such modification, and if necessary, the Company may obtain users’ consent again.


- Notification date: December 18, 2023

- Effective date: December 25, 2023

Address 

HQ ㅣ No. 315, 66-1, Yunghapgisul-ro, Heunghae-eup, Buk-gu, Pohang-si, Gyeongsangbuk-do, Republic of Korea


Branch | No. C904, 150, Yeongdeungpo-ro, Yeongdeungpo-gu, Seoul, Republic of Korea


Tel | +82 2-6956-3023


E-mail | info@tissenbiofarm.com